Embed and drive SRE Agent adoption: Work onsite and in regular contact with 2–4 strategic customer teams to deploy the SRE Agent, configure tools and connectors, and embed AI actions across their incident management lifecycle to drive adoption and value.
Embed and drive SRE Agent adoption: Work onsite and in regular contact with 2–4 strategic customer teams to deploy the SRE Agent, configure tools and connectors, and embed AI actions across their incident management lifecycle to drive adoption and value.
Shape our category story and the industry analyst strategy and program to drive the category. Build strategic relationships with current industry analysts while identifying and growing the program. Coordinate analyst calls and maintain AR program calendar.
Shape our category story and the industry analyst strategy and program to drive the category. Build strategic relationships with current industry analysts while identifying and growing the program. Coordinate analyst calls and maintain AR program calendar.
Set the multi-year roadmap for how PagerDuty builds, tests and deploys software. Lead our GitOps transformation, so every environment is defined in Git and every change is promoted and rolled back the same way.
Partner with Sales leadership to execute on key imperatives. Drive seller productivity and remove friction from the sales motion. Run the operating cadence: forecast calls, pipeline inspection, deal reviews, QBRs, exec readouts. Improve forecast accuracy and pipeline health.
Partner with Sales leadership to execute on key imperatives. Drive seller productivity and remove friction from the sales motion. Run the operating cadence: forecast calls, pipeline inspection, deal reviews, QBRs, exec readouts. Improve forecast accuracy and pipeline health.
Define and drive the multi-year strategy for Customer Success, aligned to net revenue retention (NRR), gross retention (GRR), and product adoption goals.
Actively identify potential roadblocks and provide thoughtful, technical solutions. Run technical discovery processes to understand customer environments and potential technical landmines.
We are seeking a dynamic and experienced partnership professional to lead our partner initiatives in enterprise business and public sector.
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San Francisco, USA
Toronto, Canada