ServiceNowNew · 2d ago
The AI Control Tower is ServiceNow’s central hub for governing every AI model, agent, and dataset across the enterprise. We’re building the infrastructure enterprises will depend on as agentic AI moves from experimentation into production.
The Context Engine is ServiceNow’s platform for connecting enterprise data, knowledge graphs, and AI workloads into a single, governed context layer.
ServiceNowNew · 21h ago
This is not an ML role. This is a distributed systems engineering role at the heart of the agentic AI wave. Our AI agents can plan, execute multi-step workflows, call tools, wait on human input, and resume — all while maintaining correctness, observability, and low latency.
ServiceNow · 7d ago
We are seeking a Senior Staff Software Engineer - AI/ML Inference Engineering to lead the architecture, optimization, and operational excellence of our AI inference platform.
ServiceNow · 7d ago
Define performance benchmarks, SLAs, and best practices. Analyze and optimize services, databases, and infrastructure. Design and execute load, stress, and scalability tests. Build observability and monitor performance metrics of production systems.
As a Senior Staff Engineer in HRSD, you set the technical direction for model-driven capability across the HR domain, the agentic and conversational experiences that interpret employee, manager, and HR agent intent, reason over profile, case, catalog, policy, and knowledge…
Contribute to the design, development and implementation of the core Voice Platform (Audio Acquisition, Conversation Management, Speech Generation, integration with API and self-hosted Voice AI models, Voice Harness).
AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day.
We are hiring a Senior Staff Forward Deployed Solutions Engineer to be the most senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and trial to long-term, expanding success.
The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.
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Santa Clara, USA