Delivery Manager, Capacity Programs

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

We're looking for a Delivery Director, Capacity Programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery.

You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery.

• Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams.

• Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness.

• Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.

• Manage cross-functional stakeholders — engineering, data center operations, procurement, finance, legal, and executive leadership — translating technical dependencies into clear program status, risks, and decisions.

• Own vendor and partner relationships for infrastructure delivery, including neo cloud providers, colocation partners, hardware OEMs, and logistics/installation contractors; hold partners accountable to contractual delivery commitments.

• Run risk and dependency management — identify critical path risks (power availability, hardware lead times, permitting, supply chain), drive mitigation, and escalate proactively rather than reactively.

• Establish delivery governance — standardized program frameworks, milestone definitions, RAID logs, capacity tracking, and reporting cadences (weekly ops reviews, executive/board-level updates).

• Drive capacity planning alignment — partner with demand/capacity planning teams to ensure delivery timelines match business commitments (customer contracts, internal growth targets).

• Lead post-mortems and continuous improvement — after major builds or delivery milestones, drive retrospectives that improve cost, speed, and predictability of future builds.