Quality Systems Manager

Job Summary:

The Quality Systems Manager leads the execution and continuous improvement of quality and food safety systems at an assigned JBSS plant. This role manages and develops the plant quality team, ensures compliance with company, customer, and regulatory requirements, and partners with operations to resolve quality issues and consistently produce safe, high-quality products.

Key Responsibilities

• Lead the plant Quality team by setting priorities, assigning work, coaching employees, evaluating performance, and reinforcing accountability.
• Partner daily with plant operations to ensure product quality and program compliance; manage out-of-spec (OOS) issues and food safety concerns promptly.
• Oversee the implementation, maintenance, and continuous improvement of all plant quality systems, including sanitation, raw materials, finished products, and environmental programs.
• Lead investigations related to product holds and quality incidents, ensuring thorough root-cause analysis, corrective and preventive actions, documentation, and timely closure.
• Coordinate and participate in regulatory inspections, customer audits, and third-party certification audits (e.g., AIB, SQF), including follow-up and corrective action management.
• Initiate and manage customer quality programs; collaborate closely with customers to understand requirements, specifications, and expectations.
• Escalate significant quality and food safety issues to senior quality leadership in real time.
• Manage Quality department resources, staffing priorities, and budget to support operational needs.

Qualifications:

• Education, Experience, and Knowledge:
  • Bachelor’s degree in Food Science, Technology, or Laboratory Science (such as Biology, Chemistry or Physics, etc.) is required.
  • Seven or more years of experience in managing quality operations in a food-manufacturing environment required.
• Certificates, Licenses, Registrations:
  • HACCP certified.
  • PCQI – Preventive Controls Qualified Individual.
  • Certified SQF practitioner.

Skills and Competencies:

• Strong communicator with comprehensive hands-on experience in both food manufacturing/operations and QC lab environments.
• Strong leadership skills in managing change as well as managing the activities of technically based employees.
• Highly proficient in utilizing computer software/desktop applications (such as MS Word, MS Excel, Outlook, Visio, etc.).
• Must be capable of serving as a “customer advocate” within the JBSS environment.
• Must be capable of positively interacting with other companies/customers upper managements.
• Ability to travel up to 10%.

Additionally, we provide a comprehensive benefits package that includes the following:

• Health, Dental and Vision Benefits
• Optional Accident and Disability Benefits
• Tuition Reimbursement
• Student Loan Repayment Program
• Paid Time Off, Paid Wellness Days, Paid Parental Leaves, Paid Volunteer Time Off
• Family Planning Program and Adoption Assistance Program
• Employee Assistance Programs
• Annual Bonus Plans
• 401(k) Plan with Company Match
• HSA (with Company Match), Health FSA, and Dependent Care FSA

JBSS is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

For a full listing of our extensive benefits package, please refer to the Careers page on our website, located here: