Most patients open the Headway app about twice a week, almost always for logistics: join a session, message their provider, check an appointment. To them, Headway is where care gets scheduled and billed. It isn't yet a product they want to open.
You'll lead the engineers behind our referral, payer and phone channels, and own the bets that open the next one.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. We started by solving the biggest barrier to care: insurance.
Self-serve gets a function most of the way. It doesn't get them all the way. Legal still reads every provider contract and payer amendment by hand, because what would help isn't a chat window.
More and more people start their search for a therapist on Google or in an AI assistant like ChatGPT, Claude, Gemini, or Perplexity. We want Headway to be the most trusted place to research and find mental health care in both.
We're hiring a senior, AI-native Senior Digital Marketing Channel Manager to own SEO and AEO (generative engine optimization), making sure that whether someone searches Google or asks an AI assistant for help finding therapy, Headway is the answer.
The Security team at Headway is responsible for the security and privacy of all of Headway's customers — therapists, patients, and payer partners (insurance companies and health systems).
As our Digital Marketing Channel Manager for Paid Social & Premium Video, you will be the senior, hands-on owner of these channels. You will also be AI-native at your core, using AI and AI agents to do the work that would traditionally take a full team.
We're hiring a Channel Manager for Affiliate and Creator/Influencers to make sure Headway shows up wherever people compare therapy options and hear from voices they trust.
New York, USA