Director of Administration

Lakes Region EMS is an Advanced Life Support (ALS) ambulance service with both rural and urban service areas just northeast of the Twin Cities metropolitan area. We operate bases in Rush City, North Branch, and Lindstrom, Minnesota, as well as St. Croix Falls and Milltown, Wisconsin. Our team takes great pride in delivering exceptional, compassionate care to our communities.

The Director of Administration provides strategic and operational leadership for the administrative functions of Lakes Region EMS, including finance, billing, human resources, and other assigned support services. The Director is accountable for effective people leadership, administrative performance, internal controls, and compliance oversight within assigned functions, aligning departmental priorities with the organization’s mission and long-term goals.

As a member of the leadership team, the Director of Administration serves as a key connection between administrative functions, the Executive Director, and the Board of Directors, as appropriate. While primarily accountable for administration, the Director of Administration identifies broader organizational needs and opportunities, brings forward information and recommendations, and collaborates with other leaders on improvements within established decision-making authority.

Primary Areas of Oversight

• Oversight of administrative functions, financial controls, and human resources management
• Strategic planning and organizational improvement
• Executive and Board collaboration
• Regulatory compliance and risk management
• Leadership and staff development of the Administration team

Qualifications

Required education and experience

• Bachelor’s degree in business administration, leadership, management, or a related field, or an equivalent combination of education and experience.
• Minimum of three years of progressively responsible leadership or management experience.
• Demonstrated experience with people leadership, organizational operations, strategic planning, and process improvement.
• Experience with financial oversight, internal controls, and regulatory compliance or risk management.

Preferred education and experience

• Master’s degree in a related field.
• Experience in healthcare, emergency medical services, or a nonprofit organization.

Work authorization/security clearance requirements
Ability to pass, or have previously passed, a pre-employment screening through Lakes Region EMS that includes a drug test, physical fitness assessment, health history, and lift assessment

Compensation
Starting salary range of $120,000–$160,000, depending on experience, with eligibility for up to 20% annual performance-based bonus, and a comprehensive benefits package, including group benefits and 401(k).