Director, People & Culture

Job Description:

Title: Director, People & Culture

Reports To: Chief People Officer

Location: San Francisco Bay Area, Hybrid (20% in person)

Salary: $150,000 - $165,000 annually DOE

Benefits:

• Core benefits: Medical, wellness/mental health benefit, dental, vision, life insurance, FSA (medical, dependent, transit), hospital indemnity, retirement, WellHub, Pet Insurance, employee assistance program
• Additional Perks: wellness fair, people-centered work culture, ability to make an impact in your community through mission-driven work.
• Time off: Include vacation, sick, 15 holidays, parental and medical leave policy, and mental health days
• Growth: Include conference opportunities, regular training opportunities, and professional development week

Role Summary

We are seeking a relational, human-centered Director, People & Culture to serve as second-in-command to the Chief People Officer and lead our organizational development and learning strategy. This strategic leader will help nurture talent, streamline people processes, and foster an inclusive, high-trust work environment while directly overseeing the functions of People Operations, Learning & Development (L&D), Total Rewards, Recruitment and Employee Relations.

While our organization operates in the nonprofit sector, prior nonprofit experience is not required as long as you bring a deep commitment to human-centered leadership. In this role, you will provide high-level strategic oversight, mentorship, and coaching to a tenured, highly capable People & Culture team. You will also drive process efficiency across the employee lifecycle, leveraging modern HR technology.

Qualifications & Key Competencies

• Experience: 8+ years of progressive HR leadership experience, with significant expertise leading Learning & Development and People Operations.
• Systems Expertise: Hands-on experience with Workday is strongly preferred (implementation, optimization, or high-level administration).
• Leadership Style: Proven track record of managing and coaching tenured teams with empathy, clear communication, and high emotional intelligence.
• Process Optimization: Demonstrated success in mapping, refining, and automating HR processes to increase organizational efficiency.
• Adaptability: Openness to leading in a nonprofit, mission-driven environment with a focus on people-centered practices.

Core Responsibilities

Strategic Leadership & Team Mentorship

• Provide oversight, guidance, and active coaching to a tenured People & Culture team overseeing 3 direct reports and a total team of 12, empowering them to execute operational priorities while supporting their professional growth.
• Partner with the Chief People Officer to align people operations, organizational culture, and talent initiatives with overarching strategic goals.
• Serve as a trusted advisor and coach to leaders across the organization on talent development and team effectiveness and people operations strategy.

Learning & Organizational Development

• Design, launch, and evaluate scalable learning and development (L&D) frameworks that foster continuous growth, leadership capability, and career pathways.
• Implement human-centered performance management and feedback processes that promote accountability, growth, and psychological safety.

Process Improvement & HR Systems

• Partner closely with the People & Culture team to evaluate existing HR workflows, eliminate redundancies, and optimize operational efficiency across the department.
• Use data insights and reporting capabilities in Workday to streamline talent management, onboarding, and performance management, turning raw HR data into actionable organizational intelligence.
• Design clear, data-backed processes that elevate the end-to-end employee experience—from recruitment through offboarding—ensuring operational consistency and measurable improvements.

Culture & Employee Engagement

• Champions a people-centered organizational culture grounded in equity, inclusion, belonging, and trust.
• Analyze employee engagement data to identify trends, mitigate turnover risks, and implement responsive retention strategies.

Mindsets

You elevate others to shine. You don’t control or micromanage; you coach, empower, and clear pathways so a tenured, capable team can do their best work.

You lead with high EQ. You understand that people operations start with empathy, active listening, and building psychological safety across the entire organization.

You’re a lifelong learning champion. You get genuinely excited about helping people grow, creating career pathways, and building frameworks that unlock human potential.

You balance heart with high efficiency. You believe that great employee experiences are built on smooth, transparent, and frictionless HR processes.

You are a trusted sounding board. You naturally earn the confidence of leaders at all levels, offering grounded advice on tough team dynamics, organizational design, and talent growth.

#EastBay1

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

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Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.