HVAC General Manager – Residential Service & Operations

Location: Medford, MA
Salary: $130,000–$150,000 annually + Excellent Benefits
Job Type: Full-Time

• Lead and oversee daily residential HVAC service and installation operations.
• Manage, mentor, and develop technicians, supervisors, and operational staff.
• Drive revenue growth, profitability, and overall business performance.
• Monitor budgets, financial performance, KPIs, and operational efficiency.
• Identify opportunities to increase sales, improve processes, and grow the business.
• Build a positive, accountable, high-performing team.
• Oversee scheduling, productivity, customer satisfaction, and service quality.
• Partner with company leadership to develop and execute growth strategies.
• Recruit, train, and retain top HVAC talent.
• Take ownership of results and continuously look for ways to improve operations.