Network and Systems Engineer - Mountlake Terrace, WA

Job Type: Full time, M-F

Location: Mountlake Terrace, Wa, hybrid options available

Salary: $100,000 - $110,000 annually, DOE

About Mindful Support Services

Mindful Support Services is a business-to-business support organization that empowers independent mental health professionals by providing administrative services, infrastructure, and business tools to grow their private practices. Supporting over 2,000 providers and rapidly expanding into new states and virtual platforms, our mission is to increase access to high-quality mental health care through operational excellence, innovation, and compassionate service.

About the Role

The Network and Systems Engineer serves as a key technical resource responsible for maintaining and enhancing our infrastructure while planning, designing, and deploying new solutions to support our growing business needs. This role partners with internal engineering teams and business stakeholders to implement scalable technologies, recommend improvements, and ensure a secure, reliable, and high-performing environment.

The ideal candidate brings strong experience with Azure networking and compute services, enterprise network infrastructure, and systems administration. Success in this role requires a proactive approach to problem-solving, a commitment to operational excellence, and hands-on experience with technologies such as Fortinet or other enterprise networking platforms.

Location & Travel

This is a full-time position based at the headquarters of Mindful Support Services, LLC in Mountlake Terrace, WA. Some travel may be required to engage with stakeholders, visit local MSS branch office networks, or participate in industry events.

Requirements

What You Will Do:

• Manage Azure Private networks, including route tables, network security groups, private endpoints, Front Door WAF, and Container Apps network environments.

• Maintain and configure traditional firewalls and web application firewalls in Azure and on-prem.

• Deploy and maintain Azure compute resources such as VMs, App Services, and Containers.

• Perform backups of Azure VMs, firewalls, databases, etc. and complete disaster recovery testing to validate the functionality of backups.

• Maintain and upgrade VPNs (IPSec and SSL) for remote access and site-to-site functionality.

• Develop shell scripts to automate routine processes in Azure, on servers, and other devices.

• Configure settings in M365 or other cloud admin portals in collaboration with internal teams as necessary.

• Troubleshoot network and system outages.

• Implement long term network and system improvements both on prem and in the cloud.

• Collaborate with internal teams, engineers, and external vendors on systems and networking projects.

• Provide tier 3 support for escalated issues from internal technology teams.

• Participate in an on-call rotation to answer urgent escalations per the on-call schedule.

What We Look For:

• Bachelor’s degree in computer science, networking, or systems, or equivalent combination of experience and certifications.

• Maintains Networking+, Security+, or other professional certifications.

• 4+ total years of total experience in Information Technology, including 2+ years of experience in systems/network administration or engineering.

• Strong cloud systems and networking fundamentals, primarily for Azure.

• Experience with Fortinet, Meraki, or other enterprise network solutions.

• Experience performing system administration tasks in Linux, Windows, and MacOS environments.

• Ability to create shell scripts in Bash or PowerShell.

• Familiarity with infrastructure as code solutions such as Terraform, OpenTofu, Pulumi, or Bicep.

• Excellent skills in communicating complex technical ideas with clarity to enable effective collaboration with peers and stakeholders.

• Ability to work independently and prioritize deliverables without direct supervision.

• Background working in healthcare or knowledge of HIPAA compliance.

Benefits

Compensation and Benefits:

• 75% employer covered Health, Dental & Vision benefits plan
• 401(k) savings plan with employer matching upon eligibility
• 8 paid holidays
• 15 PTO days accrued annually
• Professional and career development opportunities
• Compensation evaluated with opportunities for advancement

Job Type: Full time, M-F

Location: Mountlake Terrace, Wa, hybrid options available

Salary: $100,000 - $110,000 annually, DOE

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.