Principal Product Manager - Identity

Headquarters: Remote-US

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.

ZoomInfo is seeking a Principal Product Manager, Identity to own the intelligence layer that connects digital signals to real-world business outcomes. In this high-impact role, you'll be responsible for the identity resolution engine that de-anonymizes web traffic, links visitors to companies and contacts, and powers products like WebSights and FormComplete.

As a Principal PM, you'll work at the intersection of platform engineering, data science, and customer value creation. You'll drive systematic improvements to visitor-to-person and IP-to-company match rates, integrate new data sources, and ensure identity data flows seamlessly across ZoomInfo's GTM Intelligence Platform. Your work directly impacts how thousands of customers identify, engage, and convert their ideal buyers.

What You'll Do:

• Own product strategy and roadmap for identity resolution, defining vision and success metrics that drive measurable improvements in match rates and customer value
• Identify and prioritize opportunities to enhance identity resolution through new data sources, improved algorithms, and better data quality
• Evaluate, negotiate, and integrate 3rd party data partnerships that expand identity coverage and accuracy
• Define and track core metrics including visitor-to-person match rates, IP-to-company accuracy, coverage, latency, and downstream revenue impact
• Partner with product marketing, sales enablement, and customer success to position identity capabilities and drive adoption

• Deliver measurable improvements to identity resolution performance through rigorous prioritization, rapid experimentation, and iterative execution
• Diagnose and resolve data quality issues that impact match rates, customer trust, and product experience
• Build scalable monitoring and alerting systems that track identity resolution health and enable proactive issue detection
• Create frameworks for evaluating new data sources and measuring their incremental impact on resolution performance
• Conduct deep discovery using data analysis, customer interviews, and competitive research to uncover opportunities for improvement

• Partner with Platform, Application, and Data teams to ensure seamless integration of identity data into customer-facing products
• Collaborate with data science and engineering to solve complex problems in entity resolution, probabilistic matching, and signal enrichment
• Work with analytics teams to instrument metrics, build dashboards, and enable data-driven decision making
• Enable go-to-market teams through training, documentation, and competitive positioning
• Ensure compliance with global privacy regulations (GDPR, CCPA) and maintain privacy-by-design principles

What You Bring:

• Industry Leader: Power the go-to-market strategies of 35,000+ companies worldwide
• Data at Scale: Work with one of the largest and most comprehensive B2B databases in the world
• Innovation Culture: Ship fast, learn faster. We value experimentation and continuous improvement
• Impact: Your work directly impacts how customers identify and engage their ideal buyers
• Growth: Join a company that's rapidly expanding product offerings and market leadership
• Team: Work with world-class product, engineering, data science, and go-to-market teams

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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

About us:

ZoomInfo (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence. Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, ZoomInfo delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

To apply: https://weworkremotely.com/remote-jobs/zoominfo-technologies-llc-principal-product-manager-identity

• 12+ years of product management experience in data-intensive B2B SaaS environments, with focus on data products, identity systems, or platform-level capabilities
• Deep understanding of identity resolution, entity matching, IP-to-company mapping, visitor identification, and the evolving privacy landscape
• Technical fluency with SQL, Snowflake, and BI tools (Tableau, Looker) - ability to independently analyze data, diagnose issues, and make data-driven decisions
• Proven track record identifying, diagnosing, and resolving data quality issues at scale with understanding of coverage, accuracy, and freshness trade-offs
• Cross-functional leadership - demonstrated ability to influence and align engineering, product, data science, and go-to-market teams without formal authority
• Customer-centric mindset with experience optimizing adoption funnels and driving engagement for technical products
• Excellent communication skills - ability to translate complex technical concepts into clear, value-based narratives for executives and customers
• Bias for action - track record of moving quickly from insight to execution with iterative, test-and-learn approach
• B2B SaaS experience with enterprise data products, platform products, or GTM tools

• Experience with AdTech, MarTech, or Real-Time Bidding (RTB) ecosystems
• Background in data science, engineering, or analytics prior to product management
• Experience with customer data platforms, audience targeting, attribution, or cookieless solutions
• Familiarity with 3rd party data sourcing, evaluation, and integration
• Experience with probabilistic matching, entity resolution, or graph-based identity systems
• Knowledge of data privacy regulations and their product implications
• Experience in sales intelligence, marketing technology, or revenue operations domains