Annapolis Junction, Maryland, Benefits
- 401(k)
- Paid time off
- Learning budget
Skills
Full job description
Peterson Technologies has been the premier resource for mission-critical solutions through detailed analysis, strategic insight, extensive operational experience, and technical expertise. Today, we provide leading-edge data, network security software, and expert guidance to reduce exposure to information theft and augment protections for our customers systems. If you are looking to join a company that provides amazing benefits, a healthy work-life balance, competitive salaries, and talented subject matter experts, consider joining our team!
Peterson Technologies is seeking a System Administrator.
This position requires an active DoD Security Clearance
Job Description
- Provides support for implementation, troubleshooting and maintenance of IT systems
- Manages the daily activities of configuration and operation of IT systems
- Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Provides in-depth experience in trouble-shooting IT systems
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
- Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
Basic Qualifications:
- 5 years of experience.
- Bachelor's Degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree.
- Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Salary range = $106,000 - $135,000, depending on experience.
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at [email protected] or call 240-456-0092.
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