Senior Harlem Dental Director

The Senior Harlem Dental Director leads Harlem Dental operations, including policy implementation, staffing, administrative operations, and oversight of the residency program. This position supervises the Harlem Dental Director and coordinates site resources to support safe, effective, accessible care. The position partners with the Harlem Dental Director, who leads day-to-day clinical compliance monitoring, and provides direct patient care as assigned. He or she is cognizant of the philosophy, standards, objectives, and policies of the Dental Department and the Organization.

A. Clinical/Technical/Service

Administrative/Managerial:

Provides consultations to Institute Dental Director regarding the development (program and financial of dental services at Harlem Dental.

Assures the annual development, reassessment, and monitoring of dental goals and objectives that complement the Institute’s goals and objectives.

Helps develop and implement dental policies and procedures in accordance with State, Federal, and other regulatory bodies.

Collaborates with social services department and other staff to provide community outreach for dental services and dental education.

Develops a dental quality improvement plan and assures its integration into the organization’s QI Program[SST3] .

Collaborates with IT staff to develop modules for the electronic medical record system specific to the dental program[SST4] .

Maintains and compiles records and reports as needed- i.e., federal 330 grant, Health Care Plans, QI, etc .

Participates in practice wide meeting and initiatives to meet the needs of the community

Remains current in dental practices and adapts new practices to the needs of the organization’s patient.

Determines needs for change in dental program based on patient and community needs and suggests plans which are consistent with the organization’s objectives, and within the availability of funds.

Directly supervises the Harlem Dental Director and designated site leaders; defines responsibilities, conducts evaluations, and addresses performance concerns with Human Resources.

Collaborates with Institute Director and Senior leadership in practice’s financial management

Leads staffing plans, recruitment, onboarding, coverage, scheduling, patient flow, and allocation of operatories and support staff.

Assists in the analysis of dental programs for the Institute’s other dental practices.

Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational , safety, and related criteria, appropriate to the age of the patients served in assigned area.

Plans site leadership and operational meetings; assigns actions and reports progress, risks, and resource needs to the Institute Dental Director .

Residency Oversight:

Serves as the site leadership liaison to affiliated residency program leadership and the Institute Dental Director.

Ensures that the resident experience and treatment are in line with the organization's mission.

Clinical:

Provides direct and comprehensive care, including oral exams, treatment planning, diagnosis, x-ray interpretation, operative/restoration, removable and fixed prosthodontics, oral surgery, endodontics/ root canal therapy, periodontics, and preventive education.

Refers patients to appropriate dental or medical specialties when indicated.

Obtains medical and nursing consultation when necessary, in addressing total needs of patients.

Maintains accurate and up-to-date patient records.

Assures the annual development, reassessment, and monitoring of dental goals and objectives that complement[SST2] the Institute’s goals and objectives.

Helps develop and implement dental policies and procedures in accordance with State, Federal, and other[SST3] regulatory bodies.

Collaborates with social services department and other staff to provide community outreach for dental services and dental education[SST4] .

Develops a dental quality improvement plan and assures its integration into the organization’s QI Program[SST5] .

Collaborates with IT staff to develop modules for the electronic medical record system specific to the dental program[SST6] .

Maintains and compiles records and reports as needed- i.e., federal 330 grant, Health Care Plans, QI, etc[SST7] .

Participates in practice wide meeting and initiatives to meet the needs of the community

Remains current in dental practices and adapts new practices to the needs of the organization’s patients[SST8] .

Determines needs for change in dental program based on patient and community needs and suggests plans which are consistent with the organization’s objectives, and within the availability of funds[SST9] .

Directly supervises the Harlem Dental Director and designated site leaders; defines responsibilities, conducts evaluations, and addresses performance concerns with Human Resources.

Collaborates with Institute Director and Senior leadership in practice’s financial management

Leads staffing plans, recruitment, onboarding, coverage, scheduling, patient flow, and allocation of operatories and support staff[SST10] .

Assists in the analysis of dental programs for the Institute’s other dental practices.

Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational[SST11] , safety, and related criteria, appropriate to the age of the patients served in assigned area.

Plans site leadership and operational meetings; assigns actions and reports progress, risks, and resource needs to the Institute Dental Director[SST12] .

Residency Oversight:

Serves as the site leadership liaison to affiliated residency program leadership and the Institute Dental Director.

Ensures that the resident experience and treatment are in line with the organization's mission.

Clinical:

Provides direct and comprehensive care, including oral exams, treatment planning, diagnosis, x-ray interpretation, operative/restoration, removable and fixed prosthodontics, oral surgery, endodontics/ root canal therapy, periodontics, and preventive education.

Refers patients to appropriate dental or medical specialties when indicated.

Obtains medical and nursing consultation when necessary in addressing total needs of patients.

Maintains accurate and up-to-date patient records.

Ensures the Harlem Dental Director has the resources to carry out clinical compliance monitoring and tracks corrective action completion.

Partners with the Harlem Dental Director on patient safety events and clinical concerns; leads operational changes arising from identified risks.

Age Specific Competencies:

Age Specific Competencies (check all patient population served)

Neonate/Infant Pediatric Adolescent Adult Geriatric Not Applicable

a. Identifies physical, behavioral and emotional characteristics typical for the age group.

b. Modifies approaches based on patient age-specific needs and responses to treatment.

c. Provides care for patients based on age-specific needs.

d. Uses communication techniques, which are age appropriate.

B. Organizational/Managerial

Is punctual and maintains a satisfactory attendance record.

Is appropriately attired for the office.

Demonstrates reliability and trustworthiness.

Effective in taking action without being told (taking initiative)

Manages time and other resources to meet established goals within the agreed upon time frames.

Demonstrates flexibility in the acceptance and completion of work assignments.

Participates in the department’s performance improvement activities.

Maintains patient/employee confidentiality in the management of information.

Observes the Health Care System’s compliance policies.

Contributes to a cooperative, friendly and mutually supportive work environment: a “team” player.

C. Educational/Professional Development

Participates in the development of other staff members.

Meets regulatory, licensure and annual health assessment requirements.

Identifies learning strengths and needs

Utilizes learning resources.

D. Communication/Relationships

Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.

Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community.

Demonstrates a professional, courteous and respectful attitude in dealing with the clinical staff.

Answers telephones in an appropriate, professional manner.

Assists patients in solving particular problems and refers the patient to the Dental Administrator or to the Director of patient’s services if it cannot be handled to the patient’s satisfaction.

May be required to perform other duties as assigned or when necessary.

KEY KNOWLEDGE, SKILLS, ABILITIES:

· Clinical expertise

· Strategic leadership

· Operational management

· Team leadership

· Collaboration and communication

· Health equity

EDUCATION

Required

Preferred

· D.D.S. or D.M.D. from an accredited dental school.

X

WORK EXPERIENCE

Required

Preferred

· Minimum of five (5) years experience as a general dentist preferred.

· Demonstrated interpersonal, leadership, supervisory, clinical, and organizational skills.

· Demonstrated interest in employment in a community health center.

· Demonstrated experience with dental electronic medical record preferred.

X

X

X

X

LICENSURE/CERTIFICATION

Required

Preferred

· NYS License

X

COMPUTER PROFICIENCY

Required

Preferred

· Basic computer and internet navigational skills

X

· Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, Powerpoint)

X

· Familiarity with electronic health records (EHR) technology

X

LINGUISTIC SKILLS

Required

Preferred

· Bilingual English/Spanish preferred.

X

PHYSICAL/ENVIRONMENTAL CONDITIONS
Physical/Hazardous/Work Environment – The work environment and physical demands described here are representative of those required by an employee to perform essential functions of the job with or without reasonable accommodations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is frequently required to climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

As a member of the IFH community, we expect employees to: adhere to the organization’s policies regarding time, attendance, and dress code; demonstrate reliability and trustworthiness; manage time and resources to meet established goals/projects within the agreed upon time frames; demonstrate accountability; maintain patient/employee confidentiality; meet applicable regulatory and annual health assessment requirements; self- identify learning strengths and needs; demonstrate a professional, courteous, and respectful attitude in dealing with patients, families, significant others, members of the staff and extended community.

The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.

A. Clinical/Technical/Service

Administrative/Managerial:

Provides consultations to Institute Dental Director regarding the development (program and financial ) of dental services at Harlem Dental.

Assures the annual development, reassessment, and monitoring of dental goals and objectives that complement the Institute’s goals and objectives.

Helps develop and implement dental policies and procedures in accordance with State, Federal, and other regulatory bodies.

Collaborates with social services department and other staff to provide community outreach for dental services and dental education[SST4] .

Develops a dental quality improvement plan and assures its integration into the organization’s QI Program.

Collaborates with IT staff to develop modules for the electronic medical record system specific to the dental program.

Maintains and compiles records and reports as needed- i.e., federal 330 grant, Health Care Plans, QI, etc .

Participates in practice wide meeting and initiatives to meet the needs of the community

Remains current in dental practices and adapts new practices to the needs of the organization’s patients.

Determines needs for change in dental program based on patient and community needs and suggests plans which are consistent with the organization’s objectives, and within the availability of funds[SST9] .

Directly supervises the Harlem Dental Director and designated site leaders; defines responsibilities, conducts evaluations, and addresses performance concerns with Human Resources.

Collaborates with Institute Director and Senior leadership in practice’s financial management

Leads staffing plans, recruitment, onboarding, coverage, scheduling, patient flow, and allocation of operatories and support staff[SST10] .

Assists in the analysis of dental programs for the Institute’s other dental practices.

Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational , safety, and related criteria, appropriate to the age of the patients served in assigned area.

Plans site leadership and operational meetings; assigns actions and reports progress, risks, and resource needs to the Institute Dental Director.

Residency Oversight:

Serves as the site leadership liaison to affiliated residency program leadership and the Institute Dental Director.

Ensures that the resident experience and treatment are in line with the organization's mission.

Clinical:

Provides direct and comprehensive care, including oral exams, treatment planning, diagnosis, x-ray interpretation, operative/restoration, removable and fixed prosthodontics, oral surgery, endodontics/ root canal therapy, periodontics, and preventive education.

Refers patients to appropriate dental or medical specialties when indicated.

Obtains medical and nursing consultation when necessary in addressing total needs of patients.

Maintains accurate and up-to-date patient records.

Ensures the Harlem Dental Director has the resources to carry out clinical compliance monitoring and tracks corrective action completion.

Partners with the Harlem Dental Director on patient safety events and clinical concerns; leads operational changes arising from identified risks.

Age Specific Competencies:

Age Specific Competencies (check all patient population served)

Neonate/Infant Pediatric Adolescent Adult Geriatric Not Applicable

a. Identifies physical, behavioral and emotional characteristics typical for the age group.

b. Modifies approaches based on patient age-specific needs and responses to treatment.

c. Provides care for patients based on age-specific needs.

d. Uses communication techniques, which are age appropriate.

B. Organizational/Managerial

Is punctual and maintains a satisfactory attendance record.

Is appropriately attired for the office.

Demonstrates reliability and trustworthiness.

Effective in taking action without being told (taking initiative)

Manages time and other resources to meet established goals within the agreed upon time frames.

Demonstrates flexibility in the acceptance and completion of work assignments.

Participates in the department’s performance improvement activities.

Maintains patient/employee confidentiality in the management of information.

Observes the Health Care System’s compliance policies.

Contributes to a cooperative, friendly and mutually supportive work environment: a “team” player.

C. Educational/Professional Development

Participates in the development of other staff members.

Meets regulatory, licensure and annual health assessment requirements.

Identifies learning strengths and needs

Utilizes learning resources.

D. Communication/Relationships

Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.

Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community.

Demonstrates a professional, courteous and respectful attitude in dealing with the clinical staff.

Answers telephones in an appropriate, professional manner.

Assists patients in solving particular problems and refers the patient to the Dental Administrator or to the Director of patient’s services if it cannot be handled to the patient’s satisfaction.

May be required to perform other duties as assigned or when necessary.

KEY KNOWLEDGE, SKILLS, ABILITIES:

· Clinical expertise

· Strategic leadership

· Operational management

· Team leadership

· Collaboration and communication

· Health equity

EDUCATION

Required

Preferred

· D.D.S. or D.M.D. from an accredited dental school.

X

WORK EXPERIENCE

Required

Preferred

· Minimum of five (5) years experience as a general dentist preferred.

· Demonstrated interpersonal, leadership, supervisory, clinical, and organizational skills.

· Demonstrated interest in employment in a community health center.

· Demonstrated experience with dental electronic medical record preferred.

X

X

X

X

LICENSURE/CERTIFICATION

Required

Preferred

· NYS License

X

COMPUTER PROFICIENCY

Required

Preferred

· Basic computer and internet navigational skills

X

· Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, Powerpoint)

X

· Familiarity with electronic health records (EHR) technology

X

LINGUISTIC SKILLS

Required

Preferred

· Bilingual English/Spanish preferred.

X

PHYSICAL/ENVIRONMENTAL CONDITIONS

Physical/Hazardous/Work Environment –The work environment and physical demands described here are representative of those required by an employee to perform essential function

of the job with or without reasonable accommodations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is frequently required to climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

As a member of the IFH community, we expect employees to: adhere to the organization’s policies regarding time, attendance, and dress code; demonstrate reliability and trustworthiness; manage time and resources to meet established goals/projects within the agreed upon time frames; demonstrate accountability; maintain patient/employee confidentiality; meet applicable regulatory and annual health assessment requirements; self- identify learning strengths and needs; demonstrate a professional, courteous, and respectful attitude in dealing with patients, families, significant others, members of the staff and extended community.

The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.