Senior Service Designer

Salary: £82,320 - 82,320 per year

• Proven experience as a Senior Service Designer in complex digital transformation environments
• Strong knowledge of GDS standards and user-centred design principles
• Experience leading service design projects and engaging senior stakeholders
• Excellent workshop facilitation, communication and collaboration skills
• Active SC Security Clearance

• Lead end-to-end service design activities, from discovery through implementation and delivery
• Design and shape digital services around user needs and business objectives
• Apply GDS standards, accessibility requirements and inclusive design principles
• Plan and facilitate workshops, stakeholder sessions, co-design activities and design sprints
• Work with multidisciplinary teams, including UX/UI Designers, User Researchers, Product Owners and Developers
• Use research, insights and service mapping to identify opportunities and improve customer experiences
• Support and mentor junior designers and contribute to the wider design community

• Support
• Security
• UX UI Design

More:

We are a leading global IT consultancy delivering high-profile public sector digital transformation programmes. In this Senior Service Designer role, you can influence service strategy, tackle complex challenges and help create accessible, user-centred services with a meaningful impact. We offer a salary of £70,000–£82,320, benefits, healthcare options, a performance-related bonus, ongoing training, professional development and industry certifications. The role offers hybrid working, with base locations in London, Manchester, Glasgow and Bristol.

last updated 45 week of 2026