Salary guide
| Measure | Annual pay (USD) |
|---|---|
| 25th percentile | $135,000 |
| Median | $168,000 |
| 75th percentile | $195,000 |
| Lowest listing | $100,000 |
| Highest listing | $500,000 |
| Listings counted | 95 |
| Country | Currency | Listings | Median pay | Middle half |
|---|---|---|---|---|
| United States | USD | 79 | $168,000 | $135,000 to $195,000 |
The Senior Customer Success Manager will own a portfolio of enterprise and mid-market accounts across EMEA. This is not a relationship management role — it is a value consulting role.
Anthropic · 1mo ago
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact.
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside…
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment.
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across our strategic Digital Native Business (DNB) accounts.
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships.
Manage the adoption journey for a portfolio of large, commercial and enterprise customers. Understand customer goals and success metrics, and use product data to inform proactive engagement strategies.
Build trusting, strategic relationships with key customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion.
Join Anthropic as a Customer Success Manager supporting our Beneficial Deployments team's initiatives in Life Sciences.
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment.
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Financial Services segment.
Join Anthropic's Customer Success team in a high-impact role driving AI adoption across our Industry segment.
Location: Remote-first (United States). The cash compensation for this role is tailored to align with the cost of labor in different geographic markets.
In this Customer Success Manager, Federal role, you’ll be part of the Customer Success team. Your main objective will be to support, enable, and grow customers across our Federal customer base.
Everpure Data Intelligence (formerly 1touch.io) enables enterprises to discover, classify, and understand data across cloud, on-premises, and edge environments to improve AI accuracy, build trust in AI outcomes, reduce risk, and deliver measurable business impact.
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts.
Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans. Build relationships across executive sponsors, operational leaders, technical teams, and frontline users.
In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining…
OpenAI · 1mo ago
In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining…
OpenAI · 6mo ago
In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining…
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp.
Leading post-sale engagement, retention, and growth of customers in close collaboration with the Account Executive; Supporting account expansion by identifying opportunities, driving business outcomes, and ensuring customers achieve success, working closely with the account team;
As a Lead Customer Success Manager , you will own the post-sales strategic relationship, retention, and value realization across our highest-stakes enterprise accounts.
We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows.
Execute the Enterprise customer success strategy developed by leadership. Serve as a primary point of contact for key enterprise clients. Drive initial enablement through high quality onboarding and training. Identify and support opportunities for growth and client expansion.
We're seeking a Senior Customer Success Manager to drive growth and retention across enterprise accounts. In this role, you'll own the complete customer lifecycle, from onboarding through renewal and expansion, while serving as the trusted advisor for clients.
Shield AI is seeking a Senior Manager, Customer Success to establish, lead, and scale the Aircraft Division Customer Success function supporting V-BAT and X-BAT customers.
We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers.
This role owns new product adoption as a company metric across Samsara's post-sale organization.
Lead a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers.
As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers.
We're looking for a Customer Success Manager who can help us get there by turning strong customer relationships into deep adoption, durable retention, and meaningful expansion. This is a proactive, commercially minded CSM role.
Own assigned Latin America accounts from contract signature through onboarding, activation, day-to-day management, and long-term growth as the primary customer contact.
Own assigned Africa accounts from contract signature through onboarding, activation, day-to-day management, and long-term growth as the primary customer contact.
As Senior Manager, Customer Success Operations, you will lead the operational processes, insights and frameworks that enable our global Customer Success organisation to deliver customer value, protect recurring revenue and scale effectively.
As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers.
🚀 The Customer Success Team: Driving Value and Growth The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth.
As Manager II on the Mid-Market Customer Success Account Management (CSAM) team, you will lead a team of CSAMs responsible for driving adoption, value realization, and renewal outcomes across a portfolio of US Private Mid-Market customers.
Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management.
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms.
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms.
IonQ is hiring a Director, Global Customer Sucess to own the post-sale customer experience across its space portfolio including Capella Data as a Service (DaaS) and satellite systems, Skyloom optical communications terminals and crosslink solutions, and the broader space…
The median Customer Success Manager salary in our $100k+ listings is $168,000 a year, based on 95 live USD listings. The middle half of listings pays $135,000 to $195,000. These figures cover only listings that publish a salary of $100k+ or more, so they sit above pay for Customer Success Manager roles overall.
Individual $100k+ Customer Success Manager listings range from $100,000 to $500,000 a year. The 25th percentile of listing midpoints is $135,000 and the 75th percentile is $195,000.
The companies with the most open $100k+ Customer Success Manager listings are Harvey (15 listings, median $173,000), Anthropic (9 listings, median $233,000), Samsara (8 listings, median $137,000), SpaceX (4 listings, median $173,000) and OpenAI (3 listings, median $205,000).
The figures come from the salary ranges employers publish in their own job listings, collected from company career pages and applicant-tracking systems. Each listing counts once, at the midpoint of its range. Only USD listings go into the headline figures, and listings that are closed or stale are removed. The data was last refreshed on November 12, 2026.
Yes. Each listing is tagged remote, hybrid or on-site, and remote roles carry a region (US only, EMEA, APAC or global), so you can filter the live job list to the arrangement you want.
United States
